Services and Facilities

Banking services are available in the ground floor terminal building public concourse. The service is offered by Nedbank Eswatini and includes an ATM, opening of accounts and bureau de change services.

Standard Bank’s Private Banking cardholders can enjoy unlimited complimentary access to the Bank’s Premium lounge at the KMIII International Airport’s departure hall. While waiting for flights, the Bank’s clients can enjoy complimentary food and beverages, access free internet, peruse through local and international newspapers and magazines or relax and watch some television. The exclusive Premium lounge also offers bespoke banking channels and transactional support for visitors.

For more information, please call (+268) 2517 5300

The Boardroom is available on request please contact the PA to Airport Manager on +268 2333 5198 for a quotation.

Trolleys are located by the drop-off/pick-up zones near the entrance of the terminal building. Sanitization of trolleys is done frequently for the safety of our passengers.

KMIII International Airport offers free Wi-Fi service for passengers in the terminal building. Users of the service are given 500MB of data at no charge. Once the 500MB of data is reached, users may top up the facility on a pay-as-you-go basis.

If you lost your property on a flight or at the airport, the airport will make every effort available to us to return it to you as quickly as possible. Please submit your claim at the “Lost Property” counter or at the Eswatini Airlink or Eswatini Air ticket office.

For a quiet, devotional moment, an interfaith prayer room is always open in the departure hall. For more information contact +268 2333 5000.

The KMIII International Airport information desk is located in the public concourse. Staff at the info desk will provide you with all information regarding departing and arriving flights, airport infrastructure and facilities. Call +268 2333 5106 for assistance.

If you need information with places to stay or visit whilst in the country, visit the KMIII International Airport tourism desk. The staff will be happy to help you with tourist related information and about interesting destinations in the Kingdom of Eswatini. For more details visit www.thekingdomofeswatini.com

Restrooms are available in the public concourse ground floor, arrival and departure halls within the terminal building. Baby-changing facilities and other amenities for young children are available in the disabled restrooms.

There is a clinic in the ground floor public concourse for passengers, with limited medical attention by qualified nursing personnel. The clinic operates from 0600 to 1800 hours daily. For more information call +268 2333 5088

“Taxi services are available to and from the Airport. To book a taxi, visit www.leapsd.africa/riders or call +268 7669 9094 for more information.”

Passengers who require wheelchairs or assistance when boarding and disembarking from aircraft can make arrangements with Eswatini Airlink or Eswatini Air when booking a flight. Request should be done atleast 3 working days prior to departure. For more information call +268 2333 5312

The KMIII International Airport terminal building is a smoking-free facility. Designated smoking areas are available on the terminal building walkway (follow the signage)